Shipping policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing, shipping times, and tracking information.

Order Processing Time

  • All orders are processed within 3 business days after payment is successfully received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

Shipping & Delivery Time

  • Once shipped, orders are typically delivered within 7–10 business days.

  • Delivery times may vary depending on your location, customs processing, and local courier services.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Tracking Information

  • Tracking numbers are available upon request.

  • Tracking details are usually generated and available within 3 days after placing your order.

  • Once your tracking number is available, you may contact us to receive it and monitor your shipment.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package has not arrived within the expected timeframe, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.